An Introduction

As all success stories have some followers, the same thing is applicable to India’s success story in the Outsourcing domain. Inspired by the phenomenal success achieved by the BPO industry in India, many other countries have sharpen their efforts, trying desperately to achieve similar levels of success and grab a larger share of the worldwide outsourcing market. However, even with the creation of new outsourcing hubs in countries such as Indonesia, Malaysia, China, Mexico, Brazil and others, India continues to retain the leadership position and is poised to achieve even greater heights of success in the years to come. India’s success may seem almost magical, but if we analyze properly we can easily identify the real reasons as to why India has been so successful in this dynamic industry. The following article will uncover the real strengths that India offers for the growth and sustenance of the business process outsourcing industry.

The Indian Benefit

A) Vast Talent Pool

India has a wide network of colleges, universities, and private institutes that churn out industry ready professionals by the thousands every year. Including both engineering and non-engineering professionals, it is estimated that around 18 million graduates will be available for dynamic sectors such as IT and ITES (BPO) by the year 2009. Easy availability of the requisite skills and talents makes it easier for IT and ITES companies to undertake new projects and successfully achieve and deliver the objectives as demanded by clients. This is the main reason as to why the outsourcing industry in India has managed to achieve and sustain double-digit growth rates for more than a decade now.

B) World Class Skill Sets and Talents

The education system in India is one of the best worldwide and with its focus on science and mathematics; it helps the country to generate the requisite skill sets and talents, as needed by the outsourcing industry. Engineering graduates having the requisite skills satisfy the growing demand of IT companies whereas non-engineering graduates cater mainly to the needs of BPO companies.

C) English Proficiency

Being a British colony for around 200 years may have had its drawbacks back then, but presently it is certainly proving to be a blessing in disguise. During the colonial rule, Indians were hired in huge numbers in governmental organizations, something that resulted in the widespread propagation of the English language in the country. At that time, the main beneficiaries were obviously the British, but now it is India’s working population that’s reaping the benefits. Being proficient in both spoken and written English, educated people in India easily find jobs in the outsourcing industry.

D) Low Cost Operations

Being a developing country, India has all of the natural advantages such as affordable infrastructure and human resources. Both these elements constitute the main costs of IT and BPO companies and this is why it helps to operate from outsourcing hubs located in India where it is relatively more affordable to hire the required human resources and create the needed infrastructural facilities.

Outsourcing – The Vindia Advantage

- Talent Hub: with about 8 re-owned and prestigious Engineering Institutes in the city itself and over 70 Non-Engineering Institutes, there is an easy availability of requisite skills and talents for Vindia.

- English Speaking and Low Cost Manpower: With a variety of Institutes in the City and a low competition level as that found in IT cities of India, Vindia have access to a good English speaking and economical employee number.

- Cost of Operations: with an easy availability of Manpower and affording infrastructure, Vindia has an added advantage for having a low Cost of Operations, resulting in cheap outsourcing services to the Clients.

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